Cut Costs by 60%: Freshservice vs ServiceNow ROI Comparison

Facing ServiceNow pricing issues and deployment challenges? Freshservice offers faster time-to-value, transparent pricing, and enterprise-grade ITSM capabilities without the complexity.
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Why IT Leaders Choose Freshservice Over ServiceNow

60%

+ Cost Reduction with Transparent Pricing

4x Faster

Implementation and Week-One Value

0-Downtime

Operations with Automatic Updates

Stop paying for ServiceNow cost problems and long deployments. Book a demo and see the ROI comparison in action

What’s Inside the eBook

60%

How to cut ITSM costs by up to 60%.

3x

How leading teams deploy 3× faster.

95%

How to reduce upgrade effort by 95%.

30%

Find out how built-in AI delivers 30% faster resolutions

$65k

How AI saves $65K yearly.

$400k

Uncover over $400K in hidden operational expenses.

308%

Real customer stories achieving up to 308% ROI.

$4M

Compare platforms side by side to reveal $4M+ in savings.

What our clients say

saasgenie has a talented and knowledgeable staff with experts who can drive solutions intuitively to your organization's needs. Our company has been impressed with the responsiveness and completeness of the requirements described in our discovery and regular update calls. The solutions provided are aligned to our expectations of Fresh Service. saassenie, particularly Swetha, has been courteous, engaging, and professional throughout the entire implementation. I recommend their services strongly.
McLain Snell,
RACE WINNING BRANDS

Frequently Asked Questions: ServiceNow Vs Freshservice

How much can we save by switching from ServiceNow to Freshservice?

Switching to Freshservice can reduce ITSM costs by 60%+, addressing ServiceNow pricing issues and ServiceNow cost problems. Transparent pricing and built-in automation eliminate hidden fees and reduce dependency on multiple specialized roles, making it one of the top ServiceNow alternatives for ITSM.

What are the hidden costs of ServiceNow ownership?

Many organizations find that ServiceNow cost problems stem from modular add-ons, long training programs, consulting fees, and repeated manual upgrades. Freshservice eliminates these hidden costs with automatic updates, fewer required roles, and a simplified platform.

How difficult is it to migrate from ServiceNow to another platform?

ServiceNow migration to Freshservice is straightforward. Freshservice ensures full data integrity, replaces ServiceNow manual upgrades vs automatic updates, and simplifies IT operations, even for complex enterprise environments.

Why is ServiceNow so expensive compared to alternatives?

ServiceNow pricing issues arise from complex licensing, multiple modules, long implementation times, and high reliance on technical specialists. Freshservice offers transparent pricing, fewer specialized roles, and faster deployment, making it a cost-effective ServiceNow alternative for ITSM.

Don’t just test Freshservice.
Prove it.

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