Resource Library

Move faster, smarter, & better!

Find expert insights, ready-to-use playbooks, and AI-driven strategies to speed up implementations, streamline ITSM, and elevate CX. Get the information you need to deliver faster and lead with clarity
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Freshservice vs ServiceNow: True Cost Calculator

Discover the real cost difference between Freshservice and ServiceNow
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E-books

Cut Costs by 60%:

Freshservice vs ServiceNow ROI Comparison

Facing ServiceNow pricing issues and deployment challenges? Freshservice offers faster time-to-value.....
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Webinar

Beyond SLAs

A practical guide to swapping reactive SLAs for proactive,
AI-powered service

Keeping your IT support agile shouldn’t hold you back. Join leading.....
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E-books

Turn Your Freshservice Trial Into a Proven ROI Story in 21 Days

Stop clicking around blindly. Start showing leadership real numbers, fast.
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E-books

AI ITSM starter checklist for CIO
‍

Stop wasting the budget on broken ITSM processes. Resolve tickets 90% faster, and transform your ITSM strategy.
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E-books

The State of AI in Customer Service _ 2025
& Beyond

Discover how agentic AI, co-pilot models, and real-time automation are rewriting the rules
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Guide

Asset Management with Atlassian Jira Service Management | saasgenie

Streamline IT Asset Management with Atlassian Jira Service Management | saasgenie
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Reports

Unlock the Future of Customer Experience with AI-Powered CX Tools

If you're looking to upgrade your CX strategy, our Agentic AI Selection Checklist
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E-books

Reimagine Customer Service with AI in 2025 & Beyond

Discover how agentic AI, co-pilot models, and real-time automation are rewriting the rules
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E-books

Modernize ITSM. Lead with AI.

Cut costs by up to 50%, resolve tickets 90% faster, and transform your ITSM strategy.
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Reports

Unlock the Future of Customer Experience with AI-Powered CX Tools

If you're looking to upgrade your CX strategy, our Agentic AI Selection Checklist
Read post
Guide

Asset Management with Atlassian Jira Service Management | saasgenie

Streamline IT Asset Management with Atlassian Jira Service Management | saasgenie
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Customer Success

How TTNPS Cut Incident Resolution Times by 90% with saasgenie's Help?

How do you create compelling presentations that wow your colleagues and impress your managers?
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Customer Success

How saasgenie Delivered a Flawless IT Migration in Record Time

Linear helps streamline software projects, sprints, tasks, and bug tracking. Here’s how to get started.
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Customer Success

How saasgenie Delivered a Flawless IT Migration in Record Time

Linear helps streamline software projects, sprints, tasks, and bug tracking. Here’s how to get started.
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