Freshworks Solutions
Transform your service operations with certified Freshworks experts — delivering faster, smarter implementations that drive results from day one.
Over 500+ businesses trust saasgenie with their ITSM and CX transformation
Partner Services
Get expert Freshworks implementation and optimization to streamline operations and enhance employee and customer experiences.
Freshservice for Modern IT & Business Teams
Transform your IT service management with ITIL-aligned processes, automated workflows.
Freshdesk Omnichannel for Uncomplicated Customer Support
Deliver exceptional customer experiences across all channels with unified ticketing, automated routing, and intelligent self-service capabilities
Freshsales CRM for Fast Growing Sales Teams
Accelerate your sales pipeline with AI-powered insights, automated lead scoring, and seamless integration with your existing business processes.
Freddy AI to Bring Productivity to Your Business
Leverage artificial intelligence across all Freshworks products to automate routine tasks, predict customer needs.
Customer Stories
Partner Services
Your journey continues after go-live. saasgenie’s comprehensive portfolio ensures continuous improvement and sustainable growth.
Training and Enablement
Structured enablement sessions that set you up for success, so that you can manage and optimize your Freshworks implementation independently.
Managed Services
Need us to manage Freshworks for you? Give it to us and sip a cup of coffee while we handle ongoing optimization and support.
Custom Integrations
When you want to connect Freshservice to Azure DevOps or integrate Freshworks with any custom solution, our development team has got you covered.
Data Migration
Fast, affordable migrations using our proprietary accelerator, powered by migrateGenie our proprietary AI-powered migration tool.
Health Check and Audit
Already using Freshworks? Get the most out of it through our comprehensive audit and health checks that identify optimization opportunities.
End-to-End Implementation
Complete implementation of Freshservice, Freshdesk, and Freshsales with tailored solution.
Product Demos & Proof of Concepts
Strategic advice on Freshworks suite of products along with customized demos
Advantage of Us
Why organizations worldwide choose saasgenie as their trusted Freshworks implementation partner.
Certified ITIL & CX Experts
Our team brings deep expertise in IT service management and customer experiences.
15+ Certified Freshworks Experts
Extensive product knowledge across the entire Freshworks suite ensures optimal implementation.
Remote First Delivery
Global delivery model that caters to your timezone and business requirements.
Proven Delivery Playbooks
Accelerate time-to-value with our tested methodologies and implementation frameworks.
Seamless AI-Powered Migrations
No-code migrations with migrateGenie ensure data integrity and minimal downtime.
Measure ROI in Weeks
Our rapid implementation approach delivers measurable business value quickly.
Testimonials
Don't just take our word for it—see how we've transformed ITSM and customer experience for organizations like yours.
"Definitely a 5! saasgenie was a phenomenal partner—accessible, supportive, and always willing to go above and beyond to ensure a successful Freshservice implementation."
"We’ve had excellent support and training from the saasgenie team, who provided an outstanding transition for our move to Freshservice. Their guidance made the entire process smooth and efficient."
Senior Enterprise Application Analyst
"The saasgenie team was extremely helpful, even assisting with two workspaces that were outside the original contract scope. They also helped get clarity from Freshservice on several of our queries, ensuring the implementation stayed on track and well supported."
FAQs
